Bedrock Managed Services

Bedrock understands that in today's economy, most companies, large and small, are striving to reduce operational expense and risk while increasing efficiency and reliability. In order to achieve this, companies are turning to Managed Services Solutions to help support their IT Infrastructure.

Since Bedrock's inception in 2003, we have invested over a million dollars in research and development to create a World-Class Patent Pending Managed Services Methodology. Bedrock was chosen by Microsoft to write "The Book" on Managed Services. Microsoft recognizes Bedrock's position as one of the leading experts on how to remotely monitor and manage Microsoft systems in a cost effective way. Bedrock's methodology is a combination of process, programs, people, partnerships, standards and scripts. Our goal is to simplify the management of IT infrastructure.

Bedrock's SolidCareSM Solution Suite provides four scalable offerings which allow you to pick the right plan for each device being managed. This flexibility will enable your IT focused resources to concentrate on the most strategic activities for your business while at the same time creating a reliable, predictable cost structure to manage your IT budget.


SolidCareSM Solution Suite Levels


ResponsiveCareSM PrescriptiveCareSM ProactiveCareSM PredictableCareSM

Bedrock will remotely monitor your system and notify you when key thresholds are exceeded. Additionally, Bedrock will be available to remediate issues in a timely fashion for an additional fee.

Includes all the benefits of ResponsiveCareSM in addition to providing comprehensive monthly reports on the health of your system along with detailed trend analysis and prescriptive guidance.

Includes all of the benefits of PrescriptiveCareSM, in addition to Bedrock’s comprehensive patch management solution which is supported by our robust ITIL/MOF based change management. This offering will help in your efforts to comply with HIPAA, GLBA and SOX regulations.

Includes all of the benefits of ProactiveCareSM in addition to providing full administration and around the clock maintenance and support.